Customer Service Representative at The Babylon Group
Maryland Heights, MO 63146, USA -
Full Time


Start Date

Immediate

Expiry Date

08 Nov, 25

Salary

60000.0

Posted On

09 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Client Services, English

Industry

Outsourcing/Offshoring

Description

OVERVIEW

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and resolve issues promptly will be essential in maintaining customer satisfaction and loyalty.

EXPERIENCE

  • Previous experience in a customer service or sales role is preferred.
  • Proficiency in office software applications for data entry and record management.
  • Strong command of English; multilingual abilities are a plus.
  • Familiarity with cash handling procedures is advantageous.
  • Excellent communication skills with a focus on client services and problem-solving capabilities.
  • A positive attitude and the ability to work well under pressure are essential for success in this role.
    Join us as we strive to provide outstanding service to our customers while fostering a supportive work environment!
    Job Type: Full-time
    Pay: $47,000.00 - $60,000.00 per year
    Work Location: In perso

How To Apply:

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Responsibilities
  • Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.
  • Provide accurate information about products and services, assisting customers with their needs.
  • Process orders, handle returns, and manage customer accounts efficiently.
  • Maintain detailed records of customer interactions and transactions through data entry.
  • Collaborate with team members to improve service delivery and resolve complex issues.
  • Uphold company policies regarding cash handling and client services.
  • Demonstrate excellent phone etiquette while managing multiple tasks simultaneously.
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