The Brick is actively seeking to expand our service team. As a Customer Service Associate , you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Strong customer service focus
• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick?

• Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
• Competitive pay
• Paid training
• Career progression program
• Access to free personal development training
• Employee discounts & Personal “Paid” days off
• Recognition, incentives, prizes and giveaways!

Be a part of Canada’s largest home furnishings retailer!
We welcome all abilities to apply.
Job Type: Full-time
Pay: $18.50-$21.00 per hour

Benefits:

• Paid time off
• Store discount

Ability to commute/relocate:

• Whitehorse, YT Y1A 2T8: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (preferred)

Work Location: In perso

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigne