Customer Service Representative at The Goodyear Tire & Rubber Company

, , Czechia -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent Hungarian, Czech, English, MS Office, Customer Service, SAP, Problem-Solving, Multitasking, Team-Oriented, Positive Approach

Industry

Motor Vehicle Manufacturing

Description

Customer Service Representative with Hungarian Location: Prague, Czech Republic (Hybrid work arrangement) Full-time About Goodyear At Goodyear, we don’t just make tires - we shape the future of mobility. With over 120 years of innovation, we are one of the world’s leading tire companies, operating in more than 19 countries and serving millions of customers every day. Our success is built on collaboration, continuous improvement, and a passion for excellence. Joining Goodyear means becoming part of a global team where your ideas, skills, and ambition can make a real impact - on our business, our customers, and the world of mobility. Why This Role Matters As a Customer Service Representative, you’ll be the voice of Goodyear for our customers and partners. You’ll ensure smooth order processing, accurate data management, and a high standard of service that strengthens relationships and drives customer satisfaction. What You’ll Do Communicate with customers and partners via phone and email to resolve inquiries and issues Process and track orders with accuracy and attention to detail Manage and analyze customer data to ensure accuracy and efficiency Oversee the complaint and return process to ensure timely resolution Collaborate with internal teams (Sales, IT, Logistics) to improve processes and systems Test and support enhancements to our SAP and online platforms What You’ll Bring Basic Qualifications Fluent Hugarian Czech & English on at least intermediate level High school diploma or higher education MS Office working knowledge (especially Excel and Outlook) Preferred Qualifications Experience in a customer service or administrative role Experience working with SAP or similar ERP systems Strong problem-solving and multitasking skills Team-oriented mindset with a proactive, positive approach What We Offer A stable position in an international company with daily use of English Hybrid work flexibility and a supportive, close-knit team culture Permanent employment contract with performance-based bonuses 5 weeks of vacation, 5 health days, Cafeteria benefits system Discounts on tires and gym memberships Meal allowance Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com. Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear. Working at Goodyear A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500. When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here for related information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here for more information about Equal Opportunity laws and here for related information. See Goodyear's EEO & Affirmative Action Policy Affirmation here. Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. See posters below for details. E-Verify Participation Poster (English and Spanish) If you have the right to work, don't let anyone take it away. Are you an agency Recruiter in the Americas or Asia Pacific? Goodyear’s Global Talent Acquisition team has partnered with Recruitifi for all salaried, non-executive level candidate submissions. To be a part of our agency community please apply here.

Responsibilities

As a Customer Service Representative, you will communicate with customers and partners to resolve inquiries and issues while ensuring smooth order processing. You will also manage customer data and oversee the complaint and return process.