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Customer Service Representative at The Toledo Blade
Toledo, Ohio, United States -
Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Call center, Communication skills, Time management, Multi-tasking, Typing, Spelling, Grammar, Computer literacy

Industry

Newspaper Publishing

Description
Description The Blade, the Pulitzer-prize winning newspaper serving northwestern Ohio and southeastern Michigan, has an opening for a part-time customer service representative in its Customer Care Department. Position responsibilities include: responding to calls from subscribers, carriers and delivery managers; interacting with transportation drivers; handling customer service issues, billing issues and promotion of The Blade on all platforms. The successful candidate will have the following qualifications: Excellent spelling, grammar and verbal communication skills The ability to type 35 WPM and computer experience Able to multi-task and possess strong time-management skills Flexibility to work Monday through Friday 7:00am-2:00pm; and Saturday and Sunday 7:30am-11:00am Minimum of 1-2 years of call center and/or customer service experience A High School diploma is required
Responsibilities
The representative will respond to inquiries from subscribers, carriers, and delivery managers while handling billing and customer service issues. They will also interact with transportation drivers and promote the newspaper across various platforms.