Customer Service Representative at Traveling with Mchaila
Hartford, Connecticut, United States -
Full Time


Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Organization, Attention To Detail, Reliability, Professionalism, Tech Comfort

Industry

Travel Arrangements

Description
We are seeking a Remote Customer Service Representative to support clients through a dedicated advisor-led service model. In this role, you will assist clients by providing guidance, coordinating schedules, and ensuring a smooth, organized experience from start to finish. You will collaborate closely with assigned advisors to manage client requests, answer questions, and provide timely updates on planning, scheduling, and confirmations. This fully remote position is ideal for someone who enjoys helping others, staying organized, and delivering consistent, high-quality customer service. What Youll Do: Support customers through their assigned advisor Respond to inquiries and provide accurate information Assist with scheduling, confirmations, and follow-ups Maintain clear communication and accurate client records What Were Looking For: Strong communication and customer service skills Attention to detail and comfort working remotely Reliable, professional, and tech-comfortable Why This Role Stands Out: Fully remote position Training and ongoing support provided Opportunity to grow within a supportive team
Responsibilities
The representative will support assigned clients through an advisor-led service model by responding to inquiries, providing guidance, and ensuring a smooth experience. Key duties include assisting with scheduling, confirmations, follow-ups, and maintaining accurate client records.
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