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Customer Service Representative at Traveling with Mchaila
Saint Paul, Minnesota, United States -
Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Attention To Detail, Organization, Coordination, Scheduling, Record Keeping, Client Support, Advisory Support, Professionalism, Tech Comfort

Industry

Travel Arrangements

Description
We are seeking a customer-focused Customer Service Representative to support clients through a dedicated advisor-led service model. In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish. You will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations. This position is fully remote and well suited for someone who enjoys helping others, staying organized, and delivering high-quality customer service in a structured environment. What Youll Do: Support customers through their assigned advisor Respond to inquiries and provide accurate information Assist with scheduling, confirmations, and follow-ups Maintain clear communication and accurate client records What Were Looking For: Strong communication and customer service skills Attention to detail and comfort working remotely Reliable, professional, and tech-comfortable Must be a citizen of the US, UK, Australia, LATAM or Spain Why This Role Stands Out: Fully remote position Training and ongoing support provided Opportunity to grow within a supportive team
Responsibilities
The representative will support customers through a dedicated advisor-led service model by providing guidance, coordinating details, and ensuring a smooth experience. Key duties include responding to inquiries, assisting with scheduling and confirmations, and maintaining accurate client records.