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Customer Service Representative at Traveling with Mchaila

State College, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Attention to detail, Scheduling, Record keeping, Tech-comfortable, Organization, Problem solving

Industry

Travel Arrangements

Description

We are seeking a customer-focused Customer Service Representative to support clients through a dedicated advisor-led service model. In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish. You will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations. This position is fully remote and well suited for someone who enjoys helping others, staying organized, and delivering high-quality customer service in a structured environment. What Youll Do: Support customers through their assigned advisor Respond to inquiries and provide accurate information Assist with scheduling, confirmations, and follow-ups Maintain clear communication and accurate client records What Were Looking For: Strong communication and customer service skills Attention to detail and comfort working remotely Reliable, professional, and tech-comfortable Must be a citizen of the US, UK, Australia, LATAM or Spain Why This Role Stands Out: Fully remote position Training and ongoing support provided Opportunity to grow within a supportive team

Responsibilities

You will support customers by providing guidance, coordinating details, and ensuring a smooth service experience alongside assigned advisors. Responsibilities include managing client requests, answering inquiries, and maintaining accurate records through scheduling and follow-ups.