Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Customer Service Representative at Twin Lakes

Baxter, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Problem Solving, Team Player, Customer Satisfaction, Billing Inquiries, Service Requests, Collection Functions, Record Keeping, Payment Processing, Product Promotion, Online Platforms Management, Community Events, Service Applications, Integrity, Excellence

Industry

Telecommunications

Description

Twin Lakes is seeking a customer-centric and enthusiastic Customer Service Representative to deliver an exceptional customer experience in our organization. Customer Service Representatives serve as a primary point of contact for customers. The Customer Service Representative must be sales oriented, selling and promoting all products and services of the company while assisting new and existing customers. The position will require employees to rotate assignments between Customer Service offices, as necessary. The Customer Service Representative job requirements include, but are not limited to: · Assisting customers with new service requests, billing inquiries, and service questions. · Completing documents for service applications and disconnects. · Managing, monitoring, and growing online web-based customer platforms. · Promoting Twin Lakes products and services when working at community events. · Performing collection functions on delinquent accounts. · Maintaining Customer Service department files and records. · Receiving and processing customer payments. The successful candidate will possess an understanding and knowledge of customer service, while maintaining customer satisfaction by providing problem-solving resources. The candidate must be a team player within the organization, with a commitment to excellence, integrity, and driven by results. Successful candidates for this position require a High School diploma or equivalent. Customer service or sales experience is preferred. The successful candidate will be required to complete training in customer support systems and sales. Position will rotate duties between the Baxter and Gainesboro Customer Service Offices. Group Medical and Dental Insurance Paid Holidays Paid Time Off Matching 401K Disability Coverage

Responsibilities

The Customer Service Representative serves as a primary point of contact for customers, assisting with service requests, billing inquiries, and promoting products and services. They will also manage online customer platforms and perform collection functions on delinquent accounts.