Customer Service Representative at U-Haul

Lake Wales, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

14.0

Posted On

21 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Equipment Maintenance, Technology Use, Inventory Management, Rental Processing, Safety Precautions, Propane Filling, Forklift Operation, Training Participation, Invoice Preparation, Hitch Installation, Teamwork, Problem Solving, Communication, Time Management, Attention To Detail

Industry

Retail

Description

Location: 24789 US Hwy 27 N, Lake Wales, Florida 33859 United States of America **Are you a people person who enjoys helping others? ** U-Haul is hiring Customer Service Representatives to provide exceptional service and support to our customers for a maximum of 15 hours per week, weekends only, Friday, Saturday, and Sunday. In this role, you will assist customers, inspect and maintain equipment, and use modern technology for dispatching and returning rentals. You’ll receive on-the-job training to enhance your skills. **Why Join U-Haul? ** - Start working and get paid the same day! - Schedule two hands-on interviews and earn $100 for each. - Complete our certification program and receive a $300 cash bonus. **Benefits Include:** - Career stability and advancement opportunities - Health insurance and prescription plans (if eligible) - Paid holidays, vacation, and sick days (if eligible) - Life insurance and access to legal services - Discounts on products and services - 401(k) Savings Plan and Employee Stock Ownership Plan - 24-hour physician access for children - Dental and vision plans - Employee Assistance Program - Income protection options. - Hourly Rate Starting at $14.00 **Key Responsibilities: ** - Assist customers with U-Haul products and Storage services. - Use U-Scan technology for rentals and inventory management. - Move and hook up U-Haul trucks and trailers. - Clean and inspect equipment, checking fluid levels. - Prepare rental invoices and accept returned equipment. - Install hitches and trailer wiring. (where applicable) - Fill propane tanks (training provided). (where applicable) - Operate forklifts (training provided). (where applicable) - Complete additional assigned tasks. - Participate in ongoing training through U-Haul University. **Minimum Qualifications:** - Valid driver’s license and good driving record. - High school diploma or equivalent. **Work Environment:** Moderate risks may require safety precautions, including protective gear. Expect to work around moving parts and machinery. **Physical Demands:** You should be able to stand for long periods, move both indoors and outdoors, reach items of varying heights, and lift equipment weighing 50 lbs. or more. Join U-Haul today and take the next step in your career! U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

Responsibilities

Assist customers with U-Haul products and services while inspecting and maintaining equipment. Use modern technology for dispatching and returning rentals, and participate in ongoing training to enhance skills.