Customer Service Representative at Univar Solutions Belgium
1BA, , Belgium -
Full Time


Start Date

Immediate

Expiry Date

28 Sep, 25

Salary

0.0

Posted On

29 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

A PLACE WHERE PEOPLE MATTER – GROWING OUR PEOPLE TO GROW OUR BUSINESS

We’re thrilled that you are exploring career opportunities where you can continue to make a positive difference every day to keep our communities healthy, fed, clean and safe.
Univar Solutions is a global partner in the chemical distribution sector. Through our best-in-class capabilities and a team-oriented approach, we are reimagining the role of distribution, to help our customers and suppliers innovate and grow.
We have currently an open position as Customer Service Representative for our Foodology business. In this very interactive function you will work in close collaboration with our external customers, as well as with several departments within the company such as Sales, Supply Chain, Transport, Production, Quality, …

Responsibilities
  • To process orders effectively and accurately in SAP including check with Supply Chain / Warehouse / Finance
  • To inform customers about possible anomalies concerning delivery
  • To verify of incoming orders on quantity and availability
  • To send order confirmation and check best delivery date
  • To follow-up back order list
  • To enter all quality issues into the system
  • To supply the customer with documentation, MSDS, TDS & COA of the existing product range
  • To follow-up existing customer contracts on take-off and validity period
  • To administer data linked to the customer profile in SAP
  • To communicate all packaging issues to the customer and follow up
  • To solve payment issues linked to incorrect invoices (debit- and credit notes)
  • To manage and follow-up sample order
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