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Customer Service Representative at Univar Solutions LLC
England, Louisiana, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

18 Nov, 26

Salary

0.0

Posted On

20 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services

Description
  • Being a first point of contact for client queries through our ticketing system and telephone.
  • Taking ownership of client queries and seeing them through to resolution.
  • Managing courier queries, including late deliveries, missing parcels and collections.
  • Supporting clients with queries relating to backorders, shipping, booking in and held orders.
  • Working closely with our warehouse, technology and finance teams to resolve issues quickly and effectively.
  • Keeping clients informed through clear, professional and timely communication.
  • Building strong relationships and developing an understanding of each client’s business and requirements.
  • Managing multiple queries and priorities while maintaining a high standard of service.
  • Identifying opportunities to improve the client experience and the way we support our clients.

How To Apply:

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Responsibilities