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Customer Service Representative at Valiant-Management

North New Hyde Park, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

45000.0

Posted On

14 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Client Rapport, Multitasking, Written Communication, Verbal Communication, Leadership, Troubleshooting, Customer Acquisition, Record Documentation

Industry

Business Consulting and Services

Description

We are seeking a Customer Service Representative to join our team! This is an in-person role and you will be responsible for helping customers by providing product and service information and helping with the customer acquisition process. Responsibilities: Handle customer inquiries while walking them through the customer acquisition process, in person Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Leadership ability Training experience is a plus but not a requirement

Responsibilities

The representative will handle customer inquiries and guide them through the customer acquisition process in person. They are also responsible for providing product information, resolving issues, and maintaining customer records.