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Customer Service Representative at Voda Cleaning & Restoration of Tucson

, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Interpersonal Skills, Problem-Solving, Attention to Detail, Multitasking, CRM Software, Empathy, Professionalism, Service Quality, Marketing Support

Industry

Consumer Services

Description

Benefits: Competitive salary Employee discounts Free uniforms Training & development About the Role: Join Voda Cleaning & Restoration as a Customer Service Representative, where you'll be the first point of contact for our valued clients. Help us deliver exceptional restoration services in Tucson, AZ, while making a positive impact in our community. Responsibilities: Respond promptly to customer inquiries via phone, email, and chat. Assist clients in scheduling appointments for restoration services. Provide accurate information about services, pricing, and procedures. Maintain detailed records of customer interactions and transactions. Collaborate with restoration teams to ensure timely service delivery. Handle customer complaints with empathy and professionalism. Follow up on customer feedback to enhance service quality. Support marketing efforts by promoting our services and specials. Requirements: High school diploma or equivalent; additional education is a plus. Proven experience in customer service or related field. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to multitask and work in a fast-paced environment. Familiarity with CRM software is an advantage. Positive attitude and a passion for helping others. Must be able to work flexible hours, including evenings and weekends. About Us: Voda Cleaning & Restoration has been serving Tucson for over a decade, providing top-notch restoration services that our customers trust. Our commitment to quality and customer satisfaction has earned us a stellar reputation, making us a great place for employees to grow and thrive in a supportive environment.

Responsibilities

The Customer Service Representative will respond to customer inquiries and assist clients in scheduling restoration services. They will also handle complaints and collaborate with restoration teams to ensure timely service delivery.