Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

CUSTOMER SERVICE REPRESENTATIVE at Wasco Switches & Sensors

Emmett, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

25.0

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Processing, ERP Systems, Sales Support, Account Management, Data Entry, Communication, Report Preparation, Computer Proficiency, Task Management, Self-Motivation, Team Collaboration, Documentation, Relationship Management

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Description Job Summary: Serve as a key point of contact for customers by receiving, reviewing, and processing orders with accuracy and efficiency, ensuring alignment with company standards while delivering positive and professional customer experience. Essential Functions: · Sales Support & Customer Interaction Provides daily sales assistance, interacts with customers, manages account data, and supports customer relationship management. · Order Management & ERP Processing Reviews and enters orders into ERP systems, acknowledges purchase orders, and ensures accurate order fulfillment. · Cross-Functional Collaboration Works closely with sales teams and other departments to coordinate efforts, share insights, and support strategic initiatives. · Communication & Reporting Delivers clear verbal and written communication, generates reports, collects feedback, and follows up on leads. · Task & Schedule Management Completes assigned tasks on time, follows instructions precisely, remains flexible for overtime, and aligns with core values. Requirements MIN EXPERIENCE 1-3 years of experience working in account specialist type role. Skills and Abilities Summary: · Communication & Documentation Exhibits strong verbal and written communication skills, including accurate professional writing and report preparation. · Computer Proficiency & Systems Use Demonstrates strong computer skills and effectively uses software systems for documentation and task management. · Self-Motivation & Discipline Works independently with personal discipline and initiative to meet objectives without constant supervision. · Team Collaboration Engages effectively with team members to support shared goals and ensure smooth workflow.

Responsibilities

The role involves serving as a primary point of contact for customers by processing orders accurately and providing daily sales assistance. The representative will also collaborate with cross-functional teams to coordinate efforts and maintain effective customer relationship management.