Customer Service Representative at Waste Connections

, , United States -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

18.0

Posted On

02 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Communication, Microsoft Word, Microsoft Excel, Microsoft Outlook

Industry

Environmental Services

Description

Customer Service Representative 📍 Location: 6425 Pasco Hauling – New Port Richey, FL 💰 Pay: $18.00 per hour 🕒 Schedule: Monday–Friday | 8:00 AM – 5:00 PM ) Why Choose Waste Connections? At Waste Connections, we’re more than a waste management company—we’re a team committed to serving our communities and supporting each other. We believe in creating an environment where employees feel empowered, valued, and trusted to make a difference every day. About the Role As a Customer Service Representative, you’ll be the voice of our company—helping customers with their service needs and ensuring smooth operations for our drivers and teams. This role is about more than answering calls—it’s about building relationships, solving problems, and making a positive impact. What You’ll Do Answer customer calls and process requests for new service, changes, or discontinuation Accept payments, research billing inquiries, and update account information Work closely with drivers and operations teams to ensure timely and accurate service Resolve customer issues with cost-effective, safe, and environmentally responsible solutions What Makes You a Great Fit 2+ years of high-volume customer service experience Proficiency with Microsoft Word, Excel, and Outlook Excellent verbal and written communication skills Strong problem-solving ability and a passion for helping people What We Offer Competitive Pay: $18/hr Full Benefits Package, including: Medical, Dental, Vision Insurance 401(k) with Company Match Paid Vacation Extra Perks: Employee Assistance & Mental Health Program Emergency Travel Assistance Prepaid Legal Plan Scholarship Opportunities for Kids Employee Stock Purchase Plan Employee Relief Fund Life Insurance & Disability Coverage Join a team that values safety, teamwork, and community impact. Apply today and connect with your future at Waste Connections! Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees. OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do. Our Opportunities BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future. LET’S REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. Bring your passion to succeed and you’ll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture. At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.

Responsibilities

As a Customer Service Representative, you will answer customer calls, process service requests, and resolve issues. You will work closely with drivers and operations teams to ensure timely and accurate service.