Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Customer Service Representative - Weekends at VetnCare
El Dorado Hills, California, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

22.0

Posted On

20 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Empathy, Detail Orientation, Veterinary Terminology, Multi-line Phone System, Independence, Initiative

Industry

Veterinary Services

Description
Key Responsibilities Greet and support clients in-person and by phone with empathy and professionalism Triage incoming appointments and schedule accordingly Manage check-in/check-out and payment collection Provide education to clients about our hospital services and offerings Facilitate clear communication between clients and medical teams Support the team with additional duties as needed About You Prior veterinary experience preferred, but not essential Strong initiative, detail orientation, and ability to learn quickly Excellent communicator with compassion for pets and people Comfortable handling a multi-line phone system Familiarity with veterinary terminology is a plus Able to work independently Compensation & Benefits Salary range: $20-$22 per hour + $2 extra/hour weekend differential Supportive, close-knit culture with opportunities for learning and growth About Insight Veterinary Wellness Center Team: 8 DVMs, 6 RVTs, 29 support staff Facilities: 2 ORs, dental suite, radiology, ultrasound, PRP, Cellfie, in-house lab, Ligasure & cautery A hybrid hospital with both Emergency and Primary Care services Access to visiting specialists and one of the few community blood banks in California A collaborative, supportive workplace that values teamwork, excellent patient care, and professional development If you’re ready to join a supportive team where your role truly makes a difference, we’d love to hear from you.
Responsibilities
The Customer Service Representative will greet and support clients both in-person and by phone, manage appointments, and facilitate communication between clients and medical teams. Additional duties may include educating clients about hospital services and assisting with check-in/check-out processes.