Customer Service Representative

at  West Tech Shipping

OUR MISSION

West Tech Shipping is dedicated to getting your goods to you quickly, while consistently offering world class customer service, by the most efficient team, demonstrating strong dependability and providing competitive pricing.

JOB REQUIREMENTS

• Proven customer service experience (at least 1 year)
• Able to provide a high level of customer service to all internal and external customers at all times.
• Well spoken, with an outgoing and friendly personality.
• Patient, with the ability to remain calm and professional during challenging interactions
• Ability to multi-task, prioritize, and organize time effectively.
• At least 1 year of experience in cash handling/cash management in a business environment
• Ability to assist with the clearing, sorting and packing of cargo in store
• Flexible with the ability to work on weekends.
• Knowledge of brokerage or courier service industry preferred, but not required
• Ability to provide accurate, valid and comprehensive information to customers, by applying the right knowledge
• Excellent problem-solving skills with ability to follow up on resolutions
• Ensure cargo workflow procedures are followed with maximum efficiency
• Perform inventory counts as needed
• Ability to maintain high levels of productivity and focus in a fast-paced environment
• Ability to follow communication procedures, guidelines, and policies
• Disciplined and focused worker.
• CXC passes in Mathematics and English.
  Deadline for Submission - Sunday, February 2, 2025 @ midnight (For Immediate Hire

Please refer the Job description for details