About Us: We are a leading organization in Westminster, known for providing exceptional customer service and innovative solutions. We take pride in being a standout firm in telecommunication services, consistently surpassing competitors by delivering personalized support and unmatched care to every customer.
Your Role: As a Customer Service Representative, you will be a key part of our customer-focused team. This role involves ensuring customer satisfaction through professional communication, effective problem-solving, and delivering high-quality service. The position is the catalyst for company growth and promotes the branch brand in the areas of installation and service for commercial customers.

• Provide top-notch customer service by addressing inquiries and offering tailored solutions to customers to drive sales
• Efficiently resolve customer issues while upholding our high standards for service
• Process customer orders, close sales, manage service requests, and account updates with accuracy
• Maintain a thorough understanding of Frontiers products and services to assist customers effectively and provide them with the best services
• Track customer feedback to help enhance customer service and sales strategies
• Work collaboratively with the sales team members to meet and exceed customer service goals
• Strive to uphold our reputation for outstanding customer service