IN SUMMARY, THE CUSTOMER SERVICE REPRESENTATIVE WILL:

• Respond to external member inquiries in a timely, professional manner
• Provide quality service to WFCU Credit Union members
• Process basic over-the-counter financial transactions for our strictly business members such as deposits, withdrawals, bill payments, US transactions, money orders and more
• Complete miscellaneous administrative duties

THE “MUST-HAVE” SKILLS AND QUALIFICATIONS THAT WE’RE LOOKING FOR ARE:

• At least 1-3 years prior experience in a customer service role
• Completed post-secondary education
• Excellent communication and customer service/sales skills
• Two to four years of cash handling experience
• Strong attention to detail and organizational skills while working in a fast-paced environment

THESE ADDITIONAL SKILLS ARE CONSIDERED ASSETS TOO:

• Previous financial services experience
  If you feel you’re a great fit, let us know why!
  We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
  Emily Wigfield
  Talent Acquisition Specialist - WFCU Credit Union
  3000 Marentette Avenue, Windsor, Ontario N8X 4G2
  careers@wfcu.ca
  WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Please refer the Job description for details