About the job

Wheel the World is a travel company dedicated to making travel accessible to everyone, including people with disabilities. Our mission is to help travelers explore the world with confidence by providing accessible travel experiences and personalized support.We are seeking motivated and friendly individuals across Canada to join our team as Remote Customer Service Representatives. This entry-level position is ideal for candidates looking to start or grow their careers in customer service while working from home.

• ResponsibilitiesRespond to customer inquiries through email, chat, and phone.
• Assist customers with travel bookings, reservations, and general questions.
• Provide accurate information about our services.
• Resolve customer concerns professionally and efficiently.
• Maintain accurate customer records and update information in our system.
• Work with team members to ensure customer satisfaction.

• QualificationsMust reside in Canada.
• High school diploma or equivalent.
• Excellent written and verbal communication skills.
• Basic computer and typing skills.
• Strong attention to detail and problem-solving abilities.
• Ability to work independently and manage time effectively.
• Previous customer service experience is an advantage but not required.

• Required SkillsExcellent written and verbal communication skills.
• Basic computer and typing skills.
• Strong attention to detail and problem-solving abilities.
• Ability to work independently and manage time effectively.