Customer Service Representative at Whiteriver Group
Dunleer, County Louth, Ireland -
Full Time


Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

0.0

Posted On

15 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description
Responsibilities

WHAT YOU WILL DO

· Reporting to the Customer Service Lead and be responsible with the team to ensure orders are processed accurately and efficiently
· You will develop strong working relationships with our sales team and customers nationwide dealing with queries via calls, e-mails, and occasional in-person
· You will be supporting the sales team and customers with prompt processing of orders
· Ably assist customers with any queries around stock, orders, prices, deliveries, etc
· Work autonomously and collaboratively with a positive can-do attitude
· Provide support to other departments where required

WHAT YOU WILL BRING TO THE ROLE:

· 1-2 years’ experience/post-graduate and willing to grow into the role
· Highly motivated to work in a fast-paced team-oriented environment
· Confident and focused and empathetic to deliver exceptional customer experience
· A natural flair for helping others, with professional etiquette in all mediums of communications
· Must be a reliable, friendly, polite, clear communicator and a team player
· You will be PC literate, we operate SAP Business One (training will be provided) and MS Office
· You will be eligible to work in Ireland, fluent in oral and written English

ALL INTERESTED APPLICANTS SHOULD APPLY BEFORE 4PM 28TH OF AUGUST, 2025 TO RECRUITMENT@WRG.IE WITH YOUR CV AND COVERING LETTER DEMONSTRATING WHY YOU ARE SUITED FOR THIS ROLE.

Job Types: Full-time, Permanent, Graduate

Benefits:

  • Company pension
  • Employee assistance program
  • Employee discount
  • On-site parking

Ability to commute/relocate:

  • Cluide, Dunleer, CO. Louth A92V8YN: reliably commute or plan to relocate before starting work (required)

Work Location: In person
Reference ID: REF#CSR1822

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