Customer Service Representative with Dutch at Wibit Consulting & Services (WibitCS)

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Dutch Language, English Language, Problem Solving, Communication, Tech-Savvy, MS Office, Flexibility, Multicultural Teamwork, First-Contact Resolution, Travel Industry Knowledge, Extranet Usage, Room Modifications, Rates Knowledge, Availability Knowledge, General Inquiries Handling

Industry

Staffing and Recruiting

Description

Join an energetic and multicultural team supporting one of the world’s leading travel & accommodation platforms. As the main point of contact for Dutch-speaking customers and partners, you will handle inquiries, resolve issues, and ensure an excellent customer experience using top-notch tools and processes. 📍 Location Remote, Greece 🧑‍💻 Work Model Remote 🕒 Employment Type Full-time 💰 Compensation Base salary + bonuses 🛠️ Duties and Responsibilities 🇳🇱 Handle inbound calls with professionalism and efficiency 💬 Provide accurate information and support to customers and accommodation partners 🏨 Assist with questions related to room modifications, rates, availability, extranet usage, and general inquiries 🔎 Ensure complete, accurate, and validated information is delivered 🌟 Maintain outstanding service levels and contribute to a positive customer journey 📚 Continuously develop your knowledge to improve first-contact resolution 🎯 Requirements 🗣️ Native/fluent Dutch + strong English (B2+) 💡 Ability to clearly explain product/service details ⏰ Flexibility to work morning, afternoon, and weekend shifts 💻 Tech-savvy and comfortable with MS Office 🏠 Resident of Greece or willing to relocate quickly 🎁 Benefits 💶 Excellent salary package based on experience & performance 🎉 Friendly, international, and supportive team culture 🍽️ Meal allowance 🏖️ 25 days of annual leave ✈️ Relocation support if needed 📈 Development tools & guidance to grow professionally ✨ And many more perks! 📣 Hashtags #DutchJobs #DutchSpeakingJobs #CustomerServiceJobs #RemoteJobsGreece #WorkInGreece #BPOJobs #CustomerSupport #HiringNow #Relocation #DutchTalent #CSRepresentative #TravelIndustryJobs #TechSupportJobs #NederlandseVacature #Recruitment #JobOpportunity

Responsibilities

As a Customer Service Representative, you will be the main point of contact for Dutch-speaking customers and partners, handling inquiries and resolving issues. Your goal is to ensure an excellent customer experience using top-notch tools and processes.