Customer Service Representative with French, English and Spanish (Part Time at CPM International

Barcelona, Catalonia, Spain -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

9279.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent In French, Fluent In Spanish, Strong English Proficiency, Customer-Centric Approach, Strong Administrative Skills, Analytical Skills, Proactive Problem-Solving

Industry

Outsourcing and Offshoring Consulting

Description

Our client Is a leader in foot health, dedicated to empowering individuals to live life to the fullest through comfortable and confident movement. Through cutting-edge research, innovative development, and collaborative partnerships, they strive to unlock the full potential of human movement by prioritizing foot health and well-being. What’s your Mission? Customer Advocate: Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently. Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. Omnichannel Specialist: Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media. Problem Solver: Analyse customer issues, identify root causes, and proactively offer personalized solutions. Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. Your Experience, Our Future Excellent Communication: Fluent in French with exceptional grammar and spelling. Excellent Communication: Fluent in Spanish with exceptional grammar and spelling Strong English Proficiency: Fluency in both written and spoken English Customer-Centric Approach: A genuine passion for delivering outstanding customer service, with the ability to handle sensitive calls with empathy and understanding. Strong Administrative & Analytical Skills: Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail. Proactive Problem-Solving: A professional and proactive approach to identifying and resolving customer issues effectively. Start Date: October 2025 Hours: 20 hours/week Work Schedule: Monday to Friday from 10:00 am to 2:00 pm Salary: €9,279 gross per year Holidays: 24 calendar days (pro rata for part time) Work Model: Hybrid (6 days per month at the office) Training: 1 week of training from Monday to Friday - 9:00 am to 6:00 pm Office Location: Barcelona (La Sagrera) Additional Perks: Career Growth: Ongoing training and development. Well-being Support: Confidential counselling and resources. Perks & Discounts: Exclusive offers and rewards. Health Benefits: Discounted health insurance. Skill Development: LinkedIn learning and certifications. Referral Program: Bring a friend and get a referral bonus.

Responsibilities

Act as a passionate advocate for customers and ensure their needs are addressed effectively. Develop a deep understanding of products and deliver exceptional support across various channels.