Customer Service Representative at ZIM
Santos, São Paulo, Brazil -
Full Time


Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service Ability, Multi-tasking, Customer-oriented, Office 365, Excel, Word, Communication, Sales Team Collaboration

Industry

Logistics;Transportation;Supply Chain and Storage

Description
We are looking for a Customer Service Representative that will handle the following: Check and handle drafts sent by the clients to avoid any misinformation. Check VGM data in the system to check for missing information Late arrival requests control Loading intention Print originals Bl and make them available to the clients. Communicate with customers to establish better relations Work closely with Sales Team having better comprehension regarding Customers' needs Requirements Degree in Trade International business, or related areas Upper intermediate to advanced English level Office 365 mainly excel and word Customer Service Ability Multi-task Customer-oriented
Responsibilities
The Customer Service Representative will handle client drafts, check VGM data, control late arrival requests, and print originals for clients. They will also communicate with customers to build better relationships and work closely with the Sales Team to understand customer needs.
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