Customer Service Representatives at Sutherland Global Services UK Ltd

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

21500.0

Posted On

14 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Technical Support, English Proficiency, Communication Skills, Problem Solving, Digital Transformation

Industry

IT Services and IT Consulting

Description

Company Description Sutherland is a global leader in digital transformation and customer experience management, helping some of the world’s most recognized brands connect with their customers in meaningful ways. With over 35 years of experience and a presence in more than 20 countries, Sutherland delivers innovative solutions across technology, sales, customer support, and business process services. At Sutherland, we don’t just offer jobs—we create career journeys. Our people-first culture encourages growth, development, and innovation, making us one of Egypt’s Best Places to Work for three consecutive years. We believe in potential, passion, and ambition. Whether you’re a student, graduate, career shifter, or simply exploring new opportunities, Sutherland provides the tools, training, and support to help you succeed and thrive. Why Join Us? Work with a global leader in customer experience and digital transformation Enjoy structured career progression and fast-track promotions Access world-class training, wellness programs, and employee benefits Be part of a diverse, inclusive, and award-winning culture Contribute to projects that have a real impact on clients and communities Our Mission: To deliver exceptional digital experiences that empower businesses and enrich the lives of customers around the world. Sutherland Egypt – Where your potential becomes performance, and your career truly takes off. Job Description New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase) Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development. * *Customer Service (TV Streaming Account):* 💰 Up to 21,500 EGP net (Including 15% KPIs) * *Technical Support (Telecom Account):* 💰 Up to 20,800 EGP (Including 15% KPIs) * *Technical Support (Telecom Account):* 💰 Up to 17,500 EGP (Including 15% KPIs) + incentives 📍 *Location:* New Cairo 🕘 *Full-Time | On-Site* 🗣️ *English Level:* B2 or above ✨ *Benefits & Perks:* * *Night Shift Allowance:* 1,100 EGP/month * *Mental Wellness Support:* Wellness coach + free therapy sessions * *Gym Access & Employee Discounts* 🚗 *Transportation:* * Door-to-door for females (8:00 PM – 6:00 AM)(Door to door for return trip) * Drop-off within 1 km for males 📈 *Promotion eligibility after 6 months* 📚 *Free learning platforms & courses* 🎯 *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company. ✨ *What We Offer:* ✔️ Respectful, non-toxic environment ✔️ Clear career growth & internal promotions ✔️ Full transportation coverage ✔️ Employee recognition programs *Requirements:* 🎓 Graduates & Dropouts (B2 English required) 💡 Previous experience is a plus 📲 *Apply Now:* * *WhatsApp:* 01032333143 * *Phone/WhatsApp:* 01034442874 Qualifications 🎓 Graduates & dropouts are welcome to apply 🗣️ English proficiency required: B2 / B2+ / C1 Military papers are required for males

Responsibilities

Provide high-quality customer service and technical support for TV streaming and telecom accounts. Ensure exceptional digital experiences for global brands and their customers.