What you’ll be doing:  

• Intake and assist walk-ins, appointments, and returning customers. 
• Create estimates, price quotes, and invoices for auto work. 
• Answer phones and return customer calls. 
• Provide excellent customer service. 
• Assist Manager with daily parts returns. 
• Ensure accuracy when ordering parts. 
• Input documentation on all calls and follow-up with callers as needed. 
• Confirm all mobile jobs parts and materials before dispatching drivers. 
• Open new accounts and service existing accounts. 
• Maintain a professional appearance and positive attitude. 

Requirements:  

• Must have a positive attitude and customer service mindset. 
• Must have basic computer skills. 
• Must have strong communication skills. 
• Prior phone or call center experience is a plus.