CUSTOMER SERVICE & RETAIL STORE COORDINATOR

Part-Time (on average 30 hours/week - may vary for special events)
In-House at our new store in Nashville. This is not a remote or work from home job.
501 Metroplex Dr, Suite 117, Nashville, TN 37211.

ABOUT US

CoraCreaCrafts is a creative stationery brand with a vintage twist, inspiring creativity through beautifully designed, themed products. We’re passionate about storytelling through our stationery and building a thriving, engaged community around our brand. We’re now opening a brick and mortar store and are looking for a dynamic Customer Service & Store Supervisor to provide excellent service to both our online and in person community.

QUALIFICATIONS

• Ideally 1+ year experience in retail, e-commerce, and customer service.
• Proven ability to enhance customer experience.
• Comfortable with Shopify, Gmail, Google Docs, and POS systems. Must know how to use Google Sheets and Excel+.
• Must be able to use basic formulas and have basic analytical skills.
• Strong organizational skills and ability to juggle multiple projects.
• Bonus: A passion for scrapbooking, journaling, crafting, and vintage products, someone who loves our niche and community.
• Positive attitude, eagerness to learn, and a collaborative spirit.
  Job Types: Part-time, Contract
  Pay: From $20.00 per hour
  Expected hours: 30 per week

Benefits:

• Flexible schedule

Work Location: In perso

ABOUT THE ROLE

This role is vital for providing excellent customer service both online and in-store, supporting shop sales operations, and assisting with event coordination. You’ll be the friendly, knowledgeable face for customers, ensuring smooth day-to-day operations and helping to create a welcoming atmosphere in the store. You will work closely with warehouse and marketing teams to maintain high product quality and seamless order processing.

ADDITIONAL RESPONSIBILITIES

• Communicate regularly with CEO, Marketing Team, and warehouse teams to resolve marketing or operational issues.
• Be flexible with scheduling to meet business needs.