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Customer Service Returns Specialist PT at Lancaster Archery Supply

Leola, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Basic Computer Skills, Detail Oriented, Multi-tasking, Strong Product Knowledge, Customer Focused, Professional Communication, Strong Work Ethic, Self-motivating, Teamwork, Effective Time Management, Ethical Decision Making

Industry

Sporting Goods Manufacturing

Description

The Part Time Customer Service Returns Specialist is responsible for processing returns received back to Lancaster Archery on a daily basis. The Customer Service Returns Specialist will work onsite within the customer service department reporting to the Customer Service Manager. Primary Duties and Responsibilities: · Process all incoming returns on a daily basis · Answer return tickets and review RMA requests · Add non-new condition returns to the outlet · Assist with warranty claims · Other duties and special projects as assigned by management Qualifications: · Basic computer skills, including experience with Microsoft Office · Detail oriented with strength in multi-tasking · Strong product knowledge · Customer focused · Strong ability to communicate professionally both verbally and in writing with customers and employees · Strong work ethic, self-motivating and able to work independently and in a team · Effective time management · Desire to uphold values and integrity of the company through sound ethical decisions

Responsibilities

The Customer Service Returns Specialist is responsible for processing returns received back to Lancaster Archery on a daily basis and answering return tickets. They will also assist with warranty claims and other duties as assigned by management.