ABOUT US

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.
We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

• Work with our Customers to secure great long-term job opportunities.
• Meet the labour needs of business and industry through quality recruitment services at no cost.
• Assist businesses with diversifying their workforce.
• Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
• Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

To be successful in the role you will be able to:

• Demonstrate a passion and drive for helping people find employment;
• Demonstrate outstanding interpersonal skills and ability to develop positive relationships;
• Demonstrate the ability to assess, match and refer customers to appropriate job opportunities and to advocate directly to employers;
• Demonstrate the ability to achieve individual targets and work to clearly defined KPIs;
• Demonstrate a minimum typing speed of 30 WPM;
• Demonstrate strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience;
• Demonstrate attention to detail and ability to work under pressure; and
• Demonstrate previous experience in the employment services, customer service, retail, hospitality, call centre industry or similar will be highly regarded