Customer Service / Sales Adminisdtrator
Duties:
- Provide exceptional customer service and support to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Track quotes and orders for customers and the company.
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Analyse customer accounts and provide accurate and detailed information
- Perform data entry tasks accurately and efficiently
Requirements:
- Excellent communication skills, both verbal and written
- Ability to work well on your own and also part of a team
- Strong phone etiquette and active listening skills
- Proficient in data entry with a high level of accuracy
- Ability to multitask and prioritize tasks effectively
- Previous customer service experience is a plus
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.
Job Type: Full-time
Pay: £26,000.00-£32,000.00 per year

Benefits:

• Free parking
• On-site parking
• Sick pay

Education:

• A-Level or equivalent (required)

Experience:

• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In perso

Please refer the Job description for details