Skills:

• Strong administrations skills
• Ability to communication with customers clearly via inbound/ outbound calls and emails
• Able to identify up-selling opportunities
• Great time management skill

• Handling inbound and outbound calls and emails with customers
• Speaking to your set of customers on a daily/weekly/monthly basis dependent on their needs
• Building and maintaining relationships with customers
• Work with customers to support their customer journey
• Logging customer details correctly
• Action order amendments and add-ons for your customers
• Work with field sales colleagues to highlight lapsed accounts and also help highlight leads within the area.
• Ensure your customers are aware of any promotions and changes to products
• Identify up-selling opportunities and aim to maximise sales opportunities where possible
• Work closely with the sales team to identify leads for your territory.
• Raise issues in case management allocating to the relevant individual for follow up.
• Work through a call plan each day to ensure all customers are spoken to on a regular basis.

Skills:

• Strong administrations skills
• Ability to communication with customers clearly via inbound/ outbound calls and emails
• Able to identify up-selling opportunities
• Great time management skills

Apply Now!
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Work Location: In perso