Customer Service & Sales Assistant

at  Hines

Overview:
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities:

To support our sales & leasing, provide best in class customer service and administrative support to the aparto team. This role might suit someone who is friendly, reliable and has great attention to detail. This new and exciting opportunity is tailored towards someone who is looking to join an award winning student accommodation platform and work alongside a like-minded team. Responsibilities include, but are not limited to:

• To manage all general student related queries and correspondence
• To provide weekly performance updates to the management team.
• To ensure that our Marketing Suite is kept up to date and ready for site tours.
• To make appointments and assist with viewings of the Marketing Suite
• To participate in face to face marketing activities such as student fairs, and experience programme.
• To inspect flats, room and kitchens during our turnaround period.
• To assist with the summer turnaround period; to include resident check outs and check ins.
• To prepare the documentation and welcome packs for all new residents.
• To represent as Ambassadors for Front-Of-House
• To manage, improve and update the office information systems

Qualifications: