Job description
Role Responsibilities:
· Assigning, monitoring and executing incoming service calls
· Strong focus on professional customer service
· Problem solving of day to day activities
· Service Job management/entry
· Customer relationship management and ongoing work order management
· Administrative responsibilities
· Proactively identify potential problems and provide spot rates.
Dispatch all modes of transportation,Negotiate rates with carriers.
Qualifications:
· Excellent communication skills, a strong listener
· Experience with answering calls, interacting in a professional manner with customers, forwarding calls and taking messages as required
· High energy and able to multi-task
· Strong analytical thinker. Scheduling involves balancing many variables
· Scheduling duties and jobs to our Technicians
· Ability to schedule and prioritize calls for customers and technicians
· Ability to maintain accurate information
· Strong learning aptitude with a technical flare
· Ability to master product knowledge to properly assess service calls
· Strong analytical thinking and ability to improve processes
· Self managing, motivated and driven individual
· Ability to work closely with the entire team or as an individual, and have exceptional people skills
· Detail oriented and excellent time management skills
Working Hours- 9 am to 5 pm Monday to Friday
Job Type: Full-time
Salary: $17.00-$20.00 per hour

Schedule:

• 8 hour shift
• Day shift

Education:

• Secondary School (preferred)

Job Type: Full-time
Salary: $17.00-$20.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Morning shift

Ability to commute/relocate:

• Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Job Type: Full-time
Pay: $17.00-$20.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift

Ability to commute/relocate:

• Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Education:

• College graduate

Experience:

• Customer service: 1 year (preferred)

Work Location: In person
Job Type: Full-time
Pay: $18.00-$20.00 per hour

Education:

• Bachelor’s Degree (preferred)

Experience:

• Call center: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In perso

Please refer the Job description for details