ABOUT US – STEELCHIEF GARDEN SHEDS

SteelChief is an Australian owned, family operated manufacturer specialising in outdoor storage solutions and pet enclosures. Committed to delivering high quality, durable, and customisable products, we cater to a diverse range of customer needs. Our continued success is driven by the expertise and dedication of our sales and customer service team. As we continue to grow, we’re looking for a talented individual to join our team and contribute to our ongoing commitment to excellence.
With over 35 years of industry experience, SteelChief has become a leading name in storage solutions, driven by a strong focus on innovation and customer satisfaction. Our manufacturing facility in Ballarat, Victoria, is where our skilled team of steel fabricators meticulously crafts every product for delivery throughout Victoria, New South Wales, South Australia and Queensland.
As a Customer Service / Sales team member at our Acacia Ridge store in Brisbane, you will play a key role in supporting the day-to-day operations of the store while delivering outstanding service to our customers. You’ll be responsible for handling enquiries in person, over the phone, and via email, generating accurate quotes, assisting with customer needs, and ensuring the showroom and display areas are always clean, organised, and welcoming.
This is a hands-on, practical role that also offers the opportunity to develop your skills in quoting and sales.

• Managing customer enquiries and generating quotes for sheds and outdoor structures.
• Maintaining and presenting the office and product display area.
• Respond to sales inquiries and provide comprehensive information about our products and services.
• Engage with customers to understand their unique needs and recommend suitable options.
• Manage the end-to-end sales process, ensuring seamless coordination with internal teams and external stakeholders.
• Keep customers informed about the progress of their orders, delivering a superior customer experience.
• Collaborate within a team environment, fostering a positive and enthusiastic atmosphere that drives collective success.
• There may also be a requirement to assist when necessary to unload trucks and work in the field assisting builders.