Customer Service & Sales Support Associate (with occasional Warehouse Suppo at Birttani Display
Sayreville, NJ 08872, USA -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

20.0

Posted On

28 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Erp Software, Customer Service

Industry

Outsourcing/Offshoring

Description

COMPANY OVERVIEW

Birttani Display is a trade only supplier and wholesale provider with more than 20 years of trade show display and signage industry experience providing some of the most innovative display products on the market.
Located in California and New Jersey, we provide faster transit times and higher quality service to our customers. We are dedicated to building long-term relationships with our customers, and are committed to providing excellent customer service to meet the demands of growing businesses.

SUMMARY

We’re looking for a versatile team member to join our growing company! This role will primarily focus on customer service and sales support with occasional assistance in the warehouse during busy times.

QUALIFICATIONS

  • Experience in customer service or sales support preferred
  • Strong communication, organizational, and problem-solving skills
  • Proficiency in Microsoft Office Suite and order management systems
  • Ability to handle multiple tasks and prioritize effectively
  • Adaptable team player who can switch between office and warehouse tasks as needed
    Job Type: Full-time
    Pay: $17.00 - $20.00 per hour
    Expected hours: 35 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 1 year (Required)
  • B2B sales: 1 year (Preferred)
  • ERP software: 1 year (Preferred)

Ability to Commute:

  • Sayreville, NJ 08872 (Required)

Work Location: In perso

How To Apply:

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Responsibilities

Customer Service

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner
  • Assist with order entry, tracking, returns, and account questions
  • Provide product information and solutions to ensure customer satisfaction
  • Collaborate with internal teams to resolve issues

Sales Support

  • Process and manage sales orders and fulfillment requests
  • Work closely with sales representatives to support client needs
  • Maintain accurate records of customer interactions and transactions

Warehouse Support (occasional)

  • Assist with picking, packing, and shipping customer orders during peak times
  • Support the warehouse team with general tasks as needed
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