Customer Service & Sales Support at Bargreen Ellingson

Tacoma, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

19.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Sales support, Order processing, Data entry, Microsoft Excel, Analytical skills, Organizational skills, Time management, Communication skills, Interpersonal skills, Troubleshooting, Administrative support, Multitasking, Computer literacy, IT skills, Typing

Industry

Wholesale

Description

Description Bargreen Ellingson is looking for a detail-oriented and customer-focused professional to join our team as a Customer Service & Sales Support Specialist. In this role, you’ll serve as a key point of contact for our customers while supporting our territory sales team to ensure a seamless and positive experience from initial inquiry through order fulfillment. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Essential Duties & Responsibilities: Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Answering customer inquiries, tracking orders, and following up with customers about their order status. Developing support relationships with sales representatives. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system Perform all duties in a safe and responsible manner, following all safety rules. Inform manager of any potentially hazardous conditions. Perform other responsibilities as directed. Requirements A Bachelor's or Associate's degree in Business, a related field or equivalent experience is preferred Computer literacy, IT skills, and typing skills Strong excel knowledge Experience in administration and high-volume office work Strong analytical, organizational, and time management skills Excellent team working, motivational, interpersonal, communication, and customer service skills The ability to multitask and quickly switch your focus without losing sight of projects and goals An understanding of sales principles and customer service practices Experience with Infor/M3 a plus Bargreen Ellingson offers a comprehensive benefit program, which includes medical and dental insurance, retirement match, vacation, paid holidays, and sick leave (as mandated by local laws) for all full-time employees. Note: Benefits and eligibility may vary depending on location, position and hours worked. A full summary of benefits will be provided upon hire. Bargreen Ellingson is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Responsibilities

The specialist will manage customer accounts, process orders, and provide administrative support to the sales team. They are also responsible for tracking order statuses and resolving customer inquiries or complaints.