Customer Service & Sales Support Officer at Lallemand
Montréal, QC, Canada -
Full Time


Start Date

Immediate

Expiry Date

26 Jul, 25

Salary

0.0

Posted On

26 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Powerpoint, Crm, Record Keeping

Industry

Outsourcing/Offshoring

Description

Posting Period
From April 25, 2025
to May 30, 2025
Country or region
Canada
Location
Montréal, Québec
Business Unit
Bio-Ingredients
Department
Customer Service / Logistic
Entry date
As soon as possible
Job Status
Permanent - Full time
Minimal required work experience
1 to 3 years
Minimal education level required
College degree
Work schedule
Day Shift: Monday through Friday; No weekends or recognized holidays
Salary
Based on experience
Benefits
Competitive social benefits

TECHNICAL SKILLS

Required

  • Excellent skills in Microsoft Office Excel, Word and PowerPoint.

An asset

  • Experience with CRM (preferably Salesforce) and ERP (preferably SAP) applications.

PERSONAL ABILITIES

Required

  • Excellent interpersonal and communication skills.
  • Able to work independently & self-propelling.
  • Administrative, record-keeping with attention to detail.
  • Ability to multi-task.
  • Focus and deadline oriented without compromising the process.
  • Knowledge of and ability to collaborate with other departments when necessary.
  • Excellent organizational skills.
  • Analytical and problem-solving skills.
  • Ability to work under pressure.
Responsibilities
  • Customer Service: The objective is to receive purchase orders from customers in the United States and Canada and to create, manage, and ultimately organize the delivery of sales orders using the ERP system (SAP). Managing communication with customers regarding the status of their orders is an important element of the role.
  • Sales Support: Includes supporting the commercial team and customers where needed; internal coordination with larger support functions within the organization and/or other stakeholders to resolve issues, meet (information) requests from customers, or otherwise support the commercial team
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