THE COMPANY:

About Catering Disposables Limited (CDL)
Catering Disposables is a second-generation, family-run Irish business that has been the leading force in catering supply since 1970. Our operations are centred at our world class facility in Aerodrome Business Par, Rathcoole, Co. Dublin, which boasts a state-of-the-art logistics facility, with modern offices and an expansive client showroom.
Our business is built around 6 core principles that run through everything we do.
· Customer First – We specialise exclusively in distributor partnerships and bring genuine care to customer service.
· Quality – Our dedication to meticulous product sourcing delivers quality assurance you can trust.
· Sustainability – We prioritise eco-friendly solutions in everything we do, to help support a greener future for everyone.
· Expertise – We invest in people development and our colleagues are deeply passionate and knowledgeable about our products and solutions.
· Innovation – We pursue global trends and evolving technologies to bring innovative and winning solutions to our customers.
· Efficiency – Our focus on efficiency and process streamlining enables us to bring great value to our customers.

KEY SKILLS

The ideal candidate will have a strong track record of multitasking whilst delivering excellent customer service in a busy office environment.

They must have:

• Excellent interpersonal and communication skills.
• Friendly, professional demeanour with a problem-solving attitude.
• Accuracy and attention to detail.
• Curiosity and an ability to maintain up to date product knowledge.
• 1–3 years of experience in customer service, sales, or a related role.
• Excellent computer and keyboard skills.
• Proficiency in Microsoft Office Suite.

Prior experience with Sage and familiarity with the packaging industry would be advantageous. As would a successful track record of outbound calling/supporting sales campaigns.

THE ROLE:

We are seeking a motivated and detail-oriented Customer Service/Sales Support Representative to join our team at CDL. This role supports the sales function by ensuring a smooth customer experience through prompt order processing and responsive support.
The ideal candidate has a passion for customer satisfaction, strong communication skills, a sales-savvy mindset, and a keen eye for detail.
They will ensure timely despatch of customer orders, proactively outbound call existing and potential customers regarding promotions and campaigns. They will build strong product knowledge and guide customers in the effective use of web ordering tools.

THE ROLE

We are seeking a motivated and detail-oriented Customer Service/Sales Support Representative to join our team. This role supports the sales function by ensuring a smooth customer experience through prompt order processing responsive support.
The ideal candidate has a passion for customer satisfaction, strong communication skills, a sales-savvy mindset, and a keen eye for detail.
They will ensure timely despatch of customer orders, proactively outbound call existing and potential customers regarding promotions and campaigns. They will build strong product knowledge and guide customers in the effective use of web ordering tools.

THIS IS AN OFFICE BASED FULL TIME ROLE - MONDAY TO FRIDAY 0830 TO 1645

Job Types: Full-time, Permanent, Fixed term
Pay: From €30,000.00 per year

Benefits:

• Bike to work scheme
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application question(s):

• We are recruiting for a permanent role and a six month FTC - please indicate which type of contract you would like to be considred for. Thank you
• When would you be available to start?

Work authorisation:

• Ireland (required)

Work Location: In person
Application deadline: 11/07/202