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CUSTOMER SERVICE SENIOR OFFICER at Napco Careers

Al Qasim, Babil Governorate, Iraq -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

08 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Coordination, Performance Evaluation, Credit Note Approval, Invoice Management, Backorder Release, Vehicle Ordering, Document Preparation, Training Development, Motivational Incentives

Industry

Packaging & Containers

Description

 Coordinate daily with other senior officers to optimize on goods daily shipments.  Receive, review and approve all credit notes, and specify reasons for returns.  Receive and review the invoices singed by customer and pass to the archive  Foster the learning and development of team members thru specific career development plan, trainings; evaluate their performance thru motivational and challenging incentive schemes.  Coordinate with CLD to order the needed vehicles for delivery and arrange the related documents before dispatching the order to the market (Gate pass, Way bill, invoice, Customer PO)  Release Backorder and notify CSD Manager / Unit head for the related shortages

Responsibilities

The Customer Service Senior Officer coordinates daily shipments and manages credit notes and invoices. They also oversee team development and performance evaluation while ensuring proper documentation for deliveries.