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CUSTOMER SERVICE SENIOR OFFICER at Napco Careers
Jeddah, Makkah Region, Saudi Arabia -
Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Supply Chain Management, Logistics Coordination, Team Leadership, Performance Management, Inventory Management, Documentation Management, Credit Note Processing, Order Processing, Staff Training, Backorder Management, Communication, Problem Solving

Industry

Packaging & Containers

Description
Coordinate daily with other senior officers to optimize on goods daily shipments.  Receive, review and approve all credit notes, and specify reasons for returns.   Receive and review the invoices singed by customer and pass to the archive   Foster the learning and development of team members thru specific career development plan, trainings; evaluate their performance thru motivational and challenging incentive schemes.   Coordinate with CLD to order the needed vehicles for delivery and arrange the related documents before dispatching the order to the market (Gate pass, Way bill, invoice, Customer PO)   Release Backorder and notify CSD Manager / Unit head for the related shortage
Responsibilities
The Senior Officer coordinates daily shipments, manages credit notes, and oversees the documentation process for vehicle dispatch. They are also responsible for fostering team development and ensuring supply and demand targets are met efficiently.