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Customer Service Shift Supervisor at New Pioneer Food Co-op

Cedar Rapids, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

16.0

Posted On

17 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Team Training, Retail Readiness, Attention to Detail, Organic Foods Knowledge, Fast-Paced Environment, Drawer Reconciliation, Task Delegation, Safety Maintenance, Basic Arithmetic, Store Operations

Industry

Food and Beverage Services

Description

Description Oversee our front-end team and assist with store customer service. What You'll Do Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks Ensuring retail-readiness Work in a retail and food environment Ensure a high level of customer-focused service for our shoppers Maintain a safe and productive environment for our employees May spend periods of time working in walk-in coolers and freezers What We're Looking For Supervisory or managerial experience preferred, preferably in a grocery, food service, or retail environment Demonstrated retail customer focused service experience and skills Familiarity with organic and natural foods Enthusiasm for working in fast-paced creative environment Attention to detail and ability to efficiently perform assigned tasks Ability to lift and carry up to 50 pounds on occasion during a shift Ability to read and speak English and perform basic arithmetic Additional Details This position requires excellent tenure and attendance, a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis. Salary Description $16.00/hr Negotiable based on experience and tenure

Responsibilities

Oversee and train team members in delivering customer service excellence and manage store operations. Ensure a high level of customer-focused service and maintain a safe environment for employees.