Beauty Salon Customer Service / Receptionist
office base

Working Hours

• 5.5 days work week
• Working hours: 9:00 AM – 6:00 PM

Key Responsibilities

• Answer customer inquiries promptly via phone, WhatsApp, and other channels
• Schedule and manage client appointments, and make adjustments when needed
• Assist in checking and recording inventory levels, and report any shortages in time
• Maintain accurate client records, including contact details and appointment history
• Communicate with salon staff to ensure smooth daily operations
• Perform other duties as assigned by the management

Requirements

• Previous experience in customer service or receptionist role preferred
• Good communication skills and a friendly, approachable personality
• Basic computer skills and familiarity with common office software
• Detail-oriented, responsible, and able to work on a roster basis

• Answer customer inquiries promptly via phone, WhatsApp, and other channels
• Schedule and manage client appointments, and make adjustments when needed
• Assist in checking and recording inventory levels, and report any shortages in time
• Maintain accurate client records, including contact details and appointment history
• Communicate with salon staff to ensure smooth daily operations
• Perform other duties as assigned by the managemen