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Customer Service - Shopper & Vendor Support at La Vaquita Flea Market
Pendergrass, Georgia, United States -
Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

18.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, Conflict Resolution, Vendor Management, Communication, Teamwork

Industry

Retail

Description
At La Vaquita Flea Market, it’s our mission to provide a unique place for families to come together and enjoy a cultural experience right in their own backyard. We have over 500 vendors from countries all over the world. Our 700+ selling spaces include new and used merchandise, seasonal vegetables, freshly made food and so much more. We are seeking a highly driven and self-motivated Customer Service person to join our amazing team! The responsibilities will include but are not limited to, what is outlined below. Shopper support and information Shopper problem-solving and conflict resolution (i.e., lost kids, location of products, parking issues) Work with security officers to resolve shopper disputes. Manage and qualify vendor leads and waiting list Manage the onboarding and move-in process Respond to vendor inquiries Submit work order requests Ensure vendors are following policies Vendor management based on assignment Vendor rent collection. Vendor problem solving and conflict resolution includes issues with other vendors and shoppers.' ' Work Remotely No Job Types: Full-time, Part-time Salary: $15.00 - $18.00 per hour Benefits: On-the-job training Referral program Experience level: 1 year Shift: 10 hour shift Day shift No nights Weekly day range: Every weekend Work setting: In-person COVID-19 considerations: Common surfaces are sanitized regularly. Ability to commute/relocate: Pendergrass, GA 30567: Reliably commute or planning to relocate before starting work (Required) Language: Spanish (Required)
Responsibilities
The role involves providing shopper support and resolving conflicts, as well as managing vendor inquiries and onboarding processes. Additionally, the position includes vendor management and rent collection.