Customer Service (English & French)
We are hiring a bilingual Customer Service Representative.
location: Porto, Portugal (on-site)
Requirements:
Minimum 2 years of customer service experience (travel industry preferred)
High School Diploma (mandatory)
Fluent in English & French (business level)
Strong communication skills
Flexible and adaptable
Responsibilities
Handle customer inquiries via phone, email, and chat
Provide accurate information and solutions to customers
Resolve complaints in a professional and timely manner
Benefits:
Salary Performance bonus
Responsibilities
The representative will handle customer inquiries across phone, email, and chat channels, ensuring accurate information and timely resolution of issues. They are responsible for providing solutions and professionally resolving customer complaints.
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