Customer Service Specialist at Alphabe Insight Inc

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

59000.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Customer-Oriented Mindset, Detail-Oriented, Organizational Skills, Problem-Solving Skills, Data Entry Skills

Industry

Public Relations and Communications Services

Description

Company Description About Us At Bela Brand Bat, we are dedicated to excellence, innovation, and sustainable growth. Our company is built on a foundation of integrity, strategic vision, and a commitment to empowering our team to reach their full potential. We specialize in delivering exceptional business solutions that combine creativity with performance, helping our clients achieve measurable success. We believe that leadership is cultivated through experience, mentorship, and opportunity — and we are looking for driven individuals ready to embark on a career path designed to shape the leaders of tomorrow. Job Description Job Description We are looking for a Customer Service Specialist to join our dynamic team in Washington, DC. The ideal candidate will play a key role in supporting customers, managing inquiries, and ensuring a positive experience with our brand. This position is perfect for someone who is detail-oriented, organized, and passionate about delivering outstanding service in a professional environment. Responsibilities Handle incoming customer inquiries via phone and email with accuracy and professionalism. Provide product and service information while maintaining a courteous and helpful tone. Manage and resolve customer concerns in a timely and effective manner. Collaborate with internal teams to ensure smooth operations and excellent client satisfaction. Maintain detailed records of customer interactions and transactions. Contribute to continuous improvement by suggesting service enhancements and process optimizations. Qualifications Qualifications Strong communication and interpersonal skills. Ability to handle multiple tasks and prioritize effectively. Professional demeanor and customer-oriented mindset. Proficiency in written and verbal English. Basic computer and data entry skills. Additional Information Benefits Competitive annual salary ($55,000 – $59,000). Opportunities for professional growth and career advancement. Supportive and collaborative work environment. Paid time off and performance-based incentives. Full-time position with long-term stability.

Responsibilities

The Customer Service Specialist will handle incoming customer inquiries via phone and email, ensuring a positive experience with the brand. They will manage and resolve customer concerns while collaborating with internal teams to maintain client satisfaction.