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Customer Service Specialist at Alphabe Insight Inc

Birmingham, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

52000.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Problem-Solving, Organizational Abilities, Customer Service, Attention to Detail, Adaptability

Industry

Public Relations and Communications Services

Description

Company Description Dinamic AS Group is a forward-thinking organization focused on strategic growth, brand positioning, and market impact. We collaborate with diverse clients and internal teams to deliver high-quality advertising solutions that drive visibility and measurable results. Our culture values professionalism, innovation, and continuous development, providing our team members with the tools and support needed to grow within a dynamic business environment. Job Description The Customer Service Specialist plays a key role in maintaining strong relationships with our clients by delivering accurate, timely, and professional support. This position is ideal for individuals who are detail-oriented, solution-driven, and passionate about providing outstanding service in a structured and supportive environment. You will serve as a primary point of contact for customer inquiries, ensuring a positive experience while upholding the values and reputation of Dinamic AS Group. Responsibilities Respond to customer inquiries with professionalism and efficiency Provide clear and accurate information regarding products, services, and processes Resolve customer concerns by identifying effective solutions Maintain detailed and organized records of interactions Collaborate with internal teams to ensure consistent service delivery Uphold company standards, policies, and service expectations at all times Qualifications Strong verbal and written communication skills Excellent problem-solving and organizational abilities Ability to manage multiple tasks in a fast-paced environment Professional attitude with a customer-first mindset Reliability, attention to detail, and adaptability Additional Information Competitive salary ranging from $49,000 to $52,000 Growth opportunities within a stable and expanding company Professional development and skill-building support Supportive and collaborative work environment Long-term career potential

Responsibilities

The Customer Service Specialist responds to customer inquiries and resolves concerns while maintaining detailed records of interactions. They collaborate with internal teams to ensure consistent service delivery.