Customer Service Specialist at Alphabe Insight Inc

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

54000.0

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strong Communication, Interpersonal Skills, Multitasking, Organization, Problem-Solving, Customer-First Mindset, Professional Demeanor, Reliability, High-Quality Service, Basic Computer Proficiency

Industry

Public Relations and Communications Services

Description

Company Description Swift 7 Consultants is a dynamic and forward-thinking consulting firm dedicated to empowering businesses and leaders through strategic solutions, innovative development programs, and a commitment to excellence. Based in San Antonio, TX, we specialize in fostering organizational growth by guiding emerging leaders and optimizing performance across teams. Our culture is built on integrity, collaboration, and a strong drive for continuous improvement. Job Description We are looking for a highly motivated Customer Service Specialist to join our dynamic team. In this role, you will serve as a key point of contact for clients, providing clear communication, efficient problem resolution, and an exceptional customer experience. This position is ideal for individuals who excel in a fast-paced environment and take pride in building strong, positive interactions with every customer. Responsibilities Deliver timely, professional, and solutions-oriented support to customers across various communication channels. Address inquiries, troubleshoot issues, and ensure full customer satisfaction throughout each interaction. Maintain accurate records of customer interactions, transactions, and follow-up actions. Collaborate with internal teams to escalate or resolve complex cases when necessary. Uphold company service standards and contribute to a culture of continuous improvement. Qualifications Strong communication and interpersonal skills. Ability to multitask, stay organized, and work efficiently under pressure. Excellent problem-solving abilities with a customer-first mindset. Professional demeanor, reliability, and a commitment to high-quality service. Basic computer proficiency and the ability to learn new systems quickly. Additional Information Benefits Competitive annual salary ($50,000–$54,000). Opportunities for professional development and career growth within the company. Supportive and collaborative work environment. Full-time employment with stable, long-term potential. Skill-building opportunities and ongoing training to help you advance in your career.

Responsibilities

Deliver timely and professional support to customers while addressing inquiries and troubleshooting issues. Ensure full customer satisfaction and maintain accurate records of interactions.