Customer Service Specialist at Alphabe Insight Inc

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

56000.0

Posted On

22 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Problem-Solving, Customer Relationships, Organization, Multitasking, Attention to Detail, Teamwork, Professionalism, Adaptability

Industry

Public Relations and Communications Services

Description

Company Description At Beloform Craft, we believe that excellence is built through precision, collaboration, and strong leadership. Our company is driven by craftsmanship, innovation, and a commitment to delivering high-quality results across every project we undertake. We foster a professional environment where initiative is valued, growth is encouraged, and leaders are empowered to make a real impact. As we continue to grow, we are seeking a motivated and confident Team Leader to guide, support, and inspire our team in Austin, TX. Job Description We are seeking a dedicated and polished Customer Service Specialist to join our team in Austin, TX. This role is ideal for individuals who excel at communication, problem-solving, and building positive customer relationships. As a key point of contact, you will ensure a seamless and professional experience for our customers while representing the values and standards of Beloform Craft. Responsibilities Serve as the primary point of contact for customer inquiries via phone, email, and internal systems Provide accurate information and timely solutions to customer needs Maintain detailed records of customer interactions and follow-ups Collaborate with internal departments to resolve issues efficiently Uphold a high standard of professionalism and customer satisfaction Identify opportunities to improve service processes and customer experience Qualifications Strong verbal and written communication skills Excellent organizational and multitasking abilities Customer-focused mindset with attention to detail Ability to work independently and as part of a team Problem-solving skills and a proactive approach Professional demeanor and adaptability in a fast-paced environment Additional Information Competitive salary ($51,000 – $56,000 annually) Growth and advancement opportunities within the company Supportive and professional work environment Ongoing training and skill development Stable full-time position with long-term potential

Responsibilities

Serve as the primary point of contact for customer inquiries and provide timely solutions to customer needs. Collaborate with internal departments to resolve issues and maintain high standards of customer satisfaction.