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Customer Service Specialist at Alphabe Insight Inc

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

54000.0

Posted On

01 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem-Solving, Communication, Attention to Detail, Critical Thinking, Professionalism, Proactive Attitude

Industry

Public Relations and Communications Services

Description

Company Description At TalentBridge Solutions, we connect exceptional talent with forward-thinking organizations. We are a people-driven company focused on growth, innovation, and long-term professional success. Our collaborative environment empowers individuals to develop their skills, contribute creatively, and build meaningful careers while delivering impactful results for our clients. Job Description We are seeking a Customer Service Specialist who is passionate about delivering outstanding customer experiences. This role is ideal for a professional who enjoys problem-solving, clear communication, and being a trusted point of contact for clients. You will play a key role in maintaining strong relationships and ensuring service excellence across all customer interactions. Responsibilities Serve as a primary point of contact for customer inquiries and requests Provide accurate information and effective solutions in a timely manner Maintain detailed records of customer interactions and resolutions Collaborate with internal teams to ensure seamless service delivery Identify opportunities to improve customer satisfaction and processes Uphold company standards of professionalism and quality service Qualifications Strong verbal and written communication skills Customer-focused mindset with attention to detail Ability to manage multiple tasks in a fast-paced environment Problem-solving and critical-thinking skills Professional demeanor with a positive and proactive attitude Additional Information Competitive salary ($50,000 – $54,000) Growth opportunities within a stable and expanding company Supportive and professional work environment Ongoing training and skill development Comprehensive benefits package

Responsibilities

Serve as the primary point of contact for customer inquiries and requests while providing accurate information and effective solutions. Maintain detailed records of customer interactions and collaborate with internal teams to ensure seamless service delivery.