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Customer Service Specialist at Alphabe Insight Inc

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

56000.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem-Solving, Attention to Detail, Organizational Skills, Teamwork, Professional Demeanor

Industry

Public Relations and Communications Services

Description

Company Description Park 6 Logistic is a growing logistics and warehousing company committed to efficiency, reliability, and operational excellence. We support supply chains through well-organized warehouse operations and a team-driven environment where individuals are valued, trained, and given opportunities to grow. Our focus is on consistency, accuracy, and teamwork in every operation we manage. Job Description We are seeking a motivated and detail-oriented Customer Service Specialist to join our team in Charlotte, NC. In this role, you will serve as a key point of contact for clients, ensuring clear communication, timely support, and a high level of service throughout daily operations. This position is ideal for individuals who enjoy problem-solving, client interaction, and working in a fast-paced professional environment. Responsibilities Serve as the primary point of contact for client inquiries and service requests Provide accurate information regarding services, processes, and order status Resolve customer concerns efficiently while maintaining a professional approach Coordinate with internal departments to ensure smooth service execution Maintain organized and up-to-date records of client interactions Support day-to-day operational communication and follow-ups Qualifications Strong verbal and written communication skills Professional demeanor with a customer-focused mindset Ability to manage multiple tasks and prioritize effectively High attention to detail and organizational skills Comfortable working in a team-oriented and structured environment Additional Information Competitive salary ($52,000 – $56,000 per year) Growth opportunities within a stable and expanding company Supportive and professional work environment Ongoing training and skill development Consistent full-time schedule

Responsibilities

The Customer Service Specialist will serve as the primary point of contact for client inquiries and service requests, ensuring clear communication and timely support. They will also resolve customer concerns and coordinate with internal departments for smooth service execution.